is an all-in-one clinic operations platform that centralizes scheduling, messaging, digital intake, reviews, and payments in a single, simple dashboard. Built to reduce no-shows and paperwork, it makes daily operations effortless—so your team (and VA) can focus on patient care and growth.
Running a clinic often means juggling 5–10 disconnected tools, retyping the same details, and chasing forms across email, texts, and spreadsheets—so messages get missed, no-shows slip through, and follow-ups stall. The result is wasted admin hours, lower utilization, and a patient experience that feels disjointed.
Cool Blue Hub eliminates the sprawl by putting scheduling, unified messaging, digital intake, reviews, and payments in one place—so nothing falls through the cracks and your team can move faster with less effort.
Complete Cool Blue Hub platform
Website builder + hosting (5-page site)
CRM & patient database management
Appointment scheduling, reminders, and follow-ups
Email & SMS marketing automations
Access to campaign/workflow template library
Unlimited onboarding support
Best For: Tech Savvy Practitioners who don't mind some elbow grease and doing it themselves.
Complete Cool Blue Hub SaaS platform (white-labeled)
Dedicated Medical Virtual Assistant (20 hrs/week)
One custom campaign per month
Monthly Performance Report with metrics & recommendations
VA manages campaign execution: building assets, sending emails/SMS, tracking responses
Best For: Practitioners looking to efficiently manage their time and get results without hiring full-time staff.
Complete Cool Blue Hub SaaS platform
Dedicated Medical Virtual Assistant (20 hrs/month)
Two custom campaigns per month
Multi-Channel Campaign Builds – email, SMS, voicemail drops
Monthly Patient Newsletter – branded & professionally designed
Review & Reputation Management – respond to positive reviews, flag negatives, request new reviews
Best For: Practitioners looking to take their practice to the next level and maximize their gains at a fraction of the cost.
Cool Blue Hub comes packed with powerful features designed to streamline your clinic operations.
Key features include:
Reputation Management
Cool Blue Hub helps you monitor and improve your online reputation by automating reviews, feedback collection, and monitoring customer sentiment.
Missed Call Text Back
Never miss an opportunity with Cool Blue Hub’s Missed Call Text Back feature. Automatically send a personalized text message to leads who call but don’t leave a message. .
Appointment Scheduler
Cool Blue Hub’s Appointment Scheduler lets you automate the booking process, allowing leads to schedule consultations at their convenience.
Facebook Advertising
Cool Blue Hub simplifies Facebook Advertising by automating lead capture directly from your ads. Effortlessly integrate with your campaigns to collect leads, track performance, and engage prospects immediately. Maximize your ad spend with targeted follow-ups and personalized messages, ensuring higher conversion rates and better ROI.
Email Marketing
Leverage Cool Blue Hub’s Email Marketing feature to create automated, personalized email campaigns that nurture your leads. Build strong relationships through tailored messages, track open rates, and drive engagement to increase conversions and loyalty.
Two-Way Texting
Engage and communicate directly with your leads through Two-Way Texting. Cool Blue Hub enables seamless two-way conversations, ensuring prompt responses and better customer relationships. Keep leads engaged and informed, improving conversion rates and customer satisfaction.
A clinic-operations platform that centralizes scheduling, a HIPAA-aligned unified inbox (calls/SMS/email), digital intake, reviews, simple CRM, payments, and automations—so your team (and VA) work in one place.
Independent clinics (DPC, telehealth, med spa, dental, optometry, allied health) that want fewer tools and less manual admin.
No—unlimited users on every plan.
We design workflows to support HIPAA-aligned use (encryption in transit/at rest, access controls, audit trails). Appointment reminders and similar treatment communications are generally not “marketing,” but keep PHI minimal in channels like SMS.
Yes—contacts and reports via CSV on request; messaging exports where supported.
Month-to-month billing; access continues through the period, with data export support during offboarding.
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